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Is personalization, ID resolution worth risking customer trust?

There’s a lot of buzz regarding personalization and ID resolution. And for some — like Indiana’s Community Health Network, which we profiled yesterday — it can really work when it...

Verint Systems adds Adobe integration

Customer engagement platform Verint Systems will expand its existing partnership with Adobe to allow Verint customers to combine their experience data from Verint Experience Cloud with data from the Adobe...


Google Purchased AR Startup North in Shift to Ambient Computing

Google purchased augmented reality (AR) company Focals by North. Focals by North provides frictionless access to mobile apps via a heads up display...